From humble beginnings in 1985 operating as a sole trader, Mick (R.I.P) Sweeney began servicing homes and small businesses in and around Newcastle. Following in his footsteps, Phil Sweeney and now Jackson Sweeney (3rd generation) continue the development of the business across the Commercial, Pre-Building, Strata and Residential sectors. Our services now cover Newcastle, The Hunter Valley region, Port Stephens and The Central Coast.
It’s All About Communication
Exceptional customer service in all sectors means exceptional communication. Our philosophy on Customer Service is quite simply a commitment to open and pro-active communication at all times, whether our client is a multi-site corporate company or a home owner. The needs of our clients change and we respect this and adapt as required to ensure all levels of our client base receive service relevant to their current needs.
Our company procedures and policies have been designed to deliver a consistently high level of service delivery in all our services. Our administration and technicians understand the importance of “customer service”, whatever their position, and implement our philosophy at all times. Internally we believe that internal communication, transparency, comradeship and cooperation with fellow workers is as important as external customer service.
Our Way Of Doing Business
Mick Sweeney, Phil & Jackson have carefully constructed core values which reflect our “way of doing business”. Those values apply to all Superior Pest Management personnel during the course of their work. Core values – Integrity honesty, trustworthiness, socially responsible, ethical, respectful, professional, efficient, competent, proficient, resourceful, committed, obliging, dedicated, loyal, devoted, and enthusiastic.
Call us today Phone: (02) 4968 9810