Our philosophy on Customer Service is quite simply a commitment to excellence at all times. Our company procedures and policies have been designed to reflect our philosophy and to deliver this high level of excellence.
All of our employees understand the importance of "customer service", whatever their position, and implement our philosophy at all times. We also believe that internal customer service, comradeship and cooperation with fellow workers are as important as external customer service.
COMPANY VALUES
The management team has carefully constructed core values which reflect our "way of doing business". Those values apply to all Superior Pest Management personnel during the course of their work. Core values - Integrity honesty, trustworthiness, socially responsible, ethical, respectful, professional, efficient, competent, proficient, resourceful, committed, obliging, dedicated, loyal, devoted, and enthusiastic.
COMPANY VISION
“To be the client’s first choice for pest management services”
Superior Pest Management is a leading pest management organisation within the Hunter Region. Superior Pest Management is respected for their exceptional service, technological superiority and insight into the market place. Superior Pest Management have the most committed and informed workplace of any similar organisation by leading and empowering their team.
Here's our crew:
PHIL SWEENEY
GENERAL MANAGER
FRANK PRATER
SERVICE MANAGER
STEVE LARKEN
TECHNICIAN
PETER BILIATO
TECHNICIAN
SIMON ROBBINS
TECHNICIAN
JUSTIN CUSKELLY
TECHNICIAN
KIM WEBBER
ADMINISTRATION
ALISON ASHBOURNE
ADMINISTRATION
JACKSON SWEENEY
HOMEGUARD ADMINISTRATION